Privacy Policy

Mo’Cha® (also referred to in this Privacy Policy as "we", "us" and "our") is committed to protecting your privacy and security online. We strive to do everything we can to respect the trust customers have in our brand - and our commitment to your privacy is no exception. We are committed to protecting and safeguarding the privacy of visitors to this website.

Please carefully read this Privacy Policy so that you will fully understand how your personal information will be treated as you use the website. This Privacy Policy outlines our personal information handling practices.

By providing Mo’Cha® with your personal information, you signify that you agree with the terms of our current Privacy Policy as posted here, which may be amended from time to time as provided below in this Privacy Policy. If you do not agree with any term in this Privacy Policy, please do not provide any personal information. However, if you choose not to provide your personal information, you may not be able to, among other things, access particular areas of our website, access and use Rewards programs ("Reward Card"), Email Clubs, order certificates, obtain franchise information, enter contests, request samples, or send us e-mail.


Mo’Cha® only gathers personal information when voluntarily submitted by you. If you request information from Mo’Cha® or wish to share an experience you had at one of our franchise stores, we will ask for personal information such as your name, address, and email address, as well as store address and any other information you may wish to share, so we can best respond to your comments. This information will help us to better customize the services at Mo’Cha® . Additionally, if you contact Mo’Cha® , we may keep a record of that correspondence.

When you access certain areas of the website, we may ask you for your registration or log-in information. Such information can include your name, e-mail address, residence, or billing addresses and/or credit card information (to hold a reservation or for online purchases).

From time to time, we and/or our partners will sponsor contests and information regarding specials and events that will require additional information. Mo’Cha® partners or third-party sites that have links on our website may collect personal information about you. Please be aware that the information collected by these partners or third-party sites is not covered under this Privacy Policy.

As part of customizing and personalizing your service, Mo’Cha® uses cookies to store and sometimes track information about you. A cookie is a small amount of information that is sent to your browser from a web server and stored on your computer's hard drive. The cookie stores information and is sent when you register or sign in. Cookies enable you to automatically log into your account when you visit the website. We also use cookies to track your use and the number of entries in our promotions and contests. Cookies also help us to estimate the size of our audience and measure traffic patterns. Additionally, our partners may also use their own cookies. Use the options in your web browser if you do not wish to receive a cookie or if you wish to set your browser to notify you when you receive a cookie. Click on the "Help" section of your browser to learn how to change your cookie preferences. If you disable all cookies, you may not be able to take advantage of all the features of this website.

Mo’Cha® may also collect certain aggregate information about you and your use of our website whenever you visit, such as various forms of "click stream" information including URLs or domains, site traffic statistics and origination information, page views, impressions, and operating system and browser types. In addition, Mo’Cha® servers automatically log your IP address when you request pages on our website. This aggregate information generally will not personally identify you or be correlated to you individually for external purposes. Mo’Cha® may collect, compile, store, publish, promote, report, sell, or otherwise disclose or use any and all of the aggregate information, provided that such information does not personally identify you.


Mo’Cha® collects information in order to provide our users with personalized and customized service. We will often use the information we collect to notify you of important functionality changes to the website, new services, special offers or contests that we think you may be interested in. Mo’Cha® researches our user demographics and interests based upon the information that you provide. We do this to better customize your experience and we may share this research with our partners.

Mo’Cha® may share personal information within the Mo’Cha® organization, including, without limitation, our subsidiaries, and affiliates. Use of this information by Mo’Cha® will comply with this Privacy Policy. Occasionally, with your permission, we will send marketing information to you, such as discount coupons or information about new product offerings. Further, with your permission, we will, on occasion send marketing information on behalf of one of our business partners about products or services they provide that may be of interest to you. You may be asked if you wish to receive marketing materials from Mo’Cha® business partners. If you elect to receive such materials, Mo’Cha® will not share your personal information with such partners, but rather will send a mailing or email on behalf of partners. If you do not elect to receive such materials, please contact us at and we will not send them to you.

Contests and promotions may be sponsored by companies other than Mo’Cha® or may be co-sponsored by Mo’Cha® and one of our partners. Our promotions and contests may often request additional information from participants. Some of the data collected may be shared with that partner or sponsor. When you participate in a contest or promotion or request information, you give Mo’Cha® permission to transfer your information to the sponsor so that they may answer your request. If you would rather not receive such information or have such information shared, please contact us at If you have more than one Mo’Cha® account, make sure you change your preferences for each account or e-mail name you have with us.

Companies may be engaged by Mo’Cha® to perform a variety of functions, such as assisting with promotions or providing technical services for our websites. These companies may have access to personal information, if needed, to perform such functions. However, these companies are only authorized to use such personal information for the purpose of performing such functions and improving services.

Further, the information collected through our website is considered a trade secret of Mo’Cha®. As the owner of such information, we may disclose or sell such information as an asset of the company in conjunction with the sale of our company, our assets, or a portion of our assets to a third party.

Mo’Cha® reserves the right to use or disclose any information when we have your permission or in special circumstances, such as when we have a good faith belief that such disclosure is necessary to comply with a legal requirement, regulation or legal request, to protect the integrity of our website, to fulfill your requests, to cooperate in any law enforcement investigation or an investigation on a matter of public safety, or to respond to claims that any files or data violate the rights of third-parties, or protect the rights, property, or personal safety of Mo’Cha® , its users or the public. For example, Mo’Cha® will make such disclosures necessary under the reporting procedures of the Digital Millennium Copyright Act (see the Terms of Use).


Our website provides users the opportunity to choose how information you provide to us can be used by Mo’Cha® . If you are getting promotional e-mail from us and would like to be removed from our list, simply click the link at the bottom of any e-mail you receive to unsubscribe. You can opt into or out of emails from us by logging into your account and updating your preferences.


When you submit any files, information, or access your account, Mo’Cha® uses a secure server. The secure server software (SSL) encrypts all of the information that you provide before it is sent to us. Additionally, we take commercially reasonable measures to prevent unauthorized access to your data.

Your Mo’Cha® account is password-protected so that only you have access to this personal information. We recommend that you do not divulge your password to anyone. Mo’Cha® will never ask you for your password in an unsolicited phone call or in an unsolicited e-mail.

Unfortunately, no data transmission can ever be 100% secure. While we try to protect your personal information, we cannot insure or warrant the security of the personal information that you transmit. You transmit such information at your own risk.


Mo’Cha® is committed to protecting the privacy of children who visit our website. For this reason, Mo’Cha® does not collect personal information from children under 13. Children 12 years old and younger may visit the Mo’Cha® website under the supervision of a parent or guardian without disclosing any personally identifiable information. Our subsidiaries and affiliates may need to access and use your child's personal information in order to respond to a service request, prevent fraud, or assist us in the management and improvement of our website. We encourage parents of children under 13 to regularly check and monitor their children's use of e-mail and other activities online.


From time to time, it may be necessary for Mo’Cha® to change this Privacy Policy and the revised Privacy Policy will be posted at the website. You should check here periodically for changes. Your continued use of the website should be deemed your acceptance of the revised Privacy Policy.


Users of the website may, at any time, review the personally identifiable information they have provided about themselves (and their family members) and make changes to that information. Users can also request that their account be closed. Furthermore, users can request that Mo’Cha® delete all account information from our databases by writing to provided that Mo’Cha® may retain a copy of such information for business archive purposes.

We welcome your questions and comments about privacy. Please send e-mail to, or contact us at:

Zip Brands Inc dba Mo’Cha®
549 Murphy Road
Sarnia, ON N7S 5B6

Phone: 519-491-5648

Ready to Order?